
Proceedings from the
72nd Annual Convention
The Association for Business Communication
October 10-12, 2007
Washington, D.C.
Influence and Responsibility: Expanding Roles, Relationships, Requirements
Editor: Catherine Nickerson

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On-Line Communication
- Electronic Portfolios: For Assessment and Job Search
Charlotte Brammer, Department of Communication Studies, Samford University
- Web Conferencing as a Corporate Communication Tool
Donna R. Everett, Morehead State University
- Podcasting Business Learning: Addressing the New Learning Styles for
Generation Y
Stevina Evuleocha and Steve Ugbah, California State University
- New Course Management System Enhances Academic Communications: How Technology Advances the Classroom Experience, The Case of the University of Puerto Rico, Río Piedras Campus
Ivelisse Hernández and Yamil Kaba, University of Puerto Rico
- Using Semiotic Analysis to Determine Effectiveness of Internet Marketing
Geraldine E. Hynes, Sam Houston State University and Marius Janson, University of Missouri-St. Louis
- Reviewer Bias and Credibility in Online Reviews
Jo Mackiewicz, Illinois Institute of Technology
Business Communication Pedagogy
- Using Project-Based Learning to Connect Theory to Practice in Teaching Accounting Communication
Helen Anderson-Cruz and Gretchen N. Vik, San Diego State University
- Collaborative Writing, Document Cycling, and Gatekeeping in a Fortune 500 Company: A Case Study and its Implications for Business Communication Instructors
Sam H. DeKay, St. John’s University and The Bank of New York Mellon Corporation
- Management Ethics and the Triangle Shirtwaist Fire
Marilyn A. Dyrud, Oregon Institute of Technology
- Documentation Methods for AACSB Learning Assurances
Lisa E. Gueldenzoph, North Carolina A&T State University
- Assurance of Learning: Implementing a Uniform Assessment Process
Across Multiple Sections of a Managerial Communication Course
Gary May and Michael Tidwell, Clayton State University
- Communicating with the Press Release: Teaching Undergraduates the Basics
Janet Mizrahi, University of California, Santa Barbara
- A Rhetorical Tool and a Link to Composition: The Appeals of Narrative in Professional Writing Pedagogy
Dirk Remley, Kent State University
- What First-Year Composition Textbooks are Beginning to Say about Writing in Business
Donald C. Samson, Jr., Radford University
- The Impact of EQ Training on Collaborative Professional Writing
Lucia S. Sigmar, Tab W. Cooper, Geraldine E. Hynes and Kathy L. Hill, Sam Houston State University
- Walking the Talk: Working on a Faculty Interdisciplinary Team to Develop Internet Workspaces for Student Project Teams
Kathleen Vance, British Columbia Institute of Technology
- Creating Significant Learning Experiences in the Business Communication Classroom
Robyn C. Walker, Marshall School of Business, University of Southern California
Rhetoric and Discourse
- FEMA and DHS’s Response to Hurricane Katrina through the Lens of Structuration Theory
Anish Dave, Iowa State University
- UNspeak in Tsunami Recovery Reports
Manique Gunesekera, Nanyang Business School, Singapore
- The Rhetoric of 9/11 and Federal Personnel Management Reform: An Analysis of Metaphor, Presidential Rhetoric, and Public Administration Policymaking
Cynthia L. King, Naval Postgraduate School
- Collaborative Crisis Communication in Rural Settings: A Public Information Case Study
Mark A. McKnight, University of Southern Indiana, and Jodi L. Wilson-McKnight, Egyptian Public & Mental Health Department
- CSR Communication: A SME-oriented Approach
Anne Ellerup Nielsen and Christa Thomsen, Aarhus School of Business, University of Aarhus
- Rhetorical Leadership in Communicating Change in Business Environments: The Case of the AirTran vs. Midwest Airlines Takeover Struggle
Kathryn M. Olson, University of Wisconsin – Milwaukee
- Uncertainties and Resistance to Change Ivana Modena, Webster University
- Communication Strategies for Implementing Organizational Change Travis L. Russ, Fordham University
- A Transformative Typology of Pragmatic and Ethical Responses to Common Corporate Crises: Interaction of Rhetorical Strategies, Situational Contingencies, and Influential Stakeholders J. D. Wallace, Lubbock Christian University, Denise P. Ferguson, Indiana Wesleyan University, and Robert C. Chandler, Pepperdine University
Diversity, Ethics and Etiquette
- Business Etiquette: New Day, New Time
Carolyn Ashe and Chynette Nealy, University of Houston-Downtown
- Gender Differences in Employees’ and Students’ Knowledge of Office Politics
Catherine G. Green, and Lillian H. Chaney, The University of Memphis
- Sports Etiquette
Jeanette S. Martin, University of Mississippi, and Lillian H. Chaney, The University of Memphis
- Word Power: Implications for Minority Managerial Candidates
Chynette Nealy and Carolyn Ashe, University of Houston-Downtown
- Promoting Ethical Practices within Institutions of Higher Education
Mary Anne Weegar, National University
Cross-Cultural Communication
- Identity and Cross-Cultural Communication
Maurizio Gotti, Università di Bergamo
- Some Philosophical Underpinnings for Communication: Western and Eastern Foundations as seen in Commonplace Principles
Herbert Hildebrandt, Ross School of Business, University of Michigan, and Yunxia Zhu,UQ Business School, University of Queensland
- Overcoming barriers in developing conversation skills: A pedagogical perspective
Meena Lochana Inguva, Sultan Qaboos University, Muscat
The content appearing in these Proceedings is the work of individual scholars and does not necessarily reflect the views, opinions, or practices of the Association for Business Communication and is distributed for conference discussion purposes only.
Proceedings Reviewers
Shailja Agarwal, Jaipuria Institute of Management, Lucknow
Helen Anderson-Cruz, San Diego State University
Maria Angeli, Cyprus College of Higher Education
Carolyn Ashe, University of Houston-Downtown
Charlotte Brammer, Samford University
Robert C. Chandler, Pepperdine University
Anish Dave, Iowa State University
Sam H. DeKay, St. John's University & The Bank of New York Mellon Corporation
Marilyn A. Dyrud, Oregon Institute of Technology
Donna R. Everett, Morehead State University
Stevina Evuleocha, CSU East Bay
Claire Ferraris, Western Oregon University
Maurizio Gotti, Universita' di Bergamo
Catherine G. Green, University of Memphis
Manique Gunesekera, Nanyang Business School, Singapore
Geraldine E. Hynes, Sam Houston State University
Meena Lochana Inguva, Sultan Qaboos University
Anne Kankaanranta, Helsinki School of Economics
Cynthia L. King, Naval Postgraduate School
Judith Kolb, Pennsylvania State University
Jo Mackiewicz, Illinois Institute of Technology
Jeanette S. Martin, University of Mississippi
Gary May, Clayton State University
Mark A. McKnight, University of Southern Indiana
Ivana Modena, University of Geneva
Chynette Nealy, University of Houston-Downtown
Anne Ellerup Nielsen, Aarhus School of Business, University of Aarhus
Kathryn M. Olson, University of Wisconsin-Milwaukee
Brigitte Planken, Radboud University Nijmegen
Dirk Remley, Kent State University
Travis L. Russ, Fordham University
Naveen Safia, Sultan Qaboos University
Lucia S. Sigmar, Sam Houston State University
Leanne Smith, Lipscomb University
Christa Thomsen, Aarhus School of Business, University of Aarhus
Kathleen Vance, British Columbia Institute of Technology
Gretchen N. Vik, San Diego State University
Robyn C. Walker, University of Southern California
J. D. Wallace, Lubbock Christian University
Yunxia Zhu, Univresity of Queensland
©2007, The Association for Business Communication
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